Privacy Policy

At Fistfullofsudz, your privacy matters. This policy explains what information we collect when you visit our website or book a cleaning, how we use it, and the choices you have. By using our website or services, you agree to this policy. We collect only what we need to quote, schedule, and clean for you — and we never sell your information.

Interpretation and Definitions

Words with a capital first letter have the meanings below.

Definitions

Company (“we”, “us”, “our”) refers to Fistfullofsudz, 1226 Elgin Way, Riverdale, GA 30296, United States.

Personal Data means any information that identifies you, such as your name, phone number, email address, or service address.

Usage Data means information collected automatically when you use our website, such as your IP address, browser type, and pages visited.

Cookies are small files placed on your device to help a website work and remember preferences.

Service refers to our website and cleaning services.

Service Provider means a third-party company that processes data on our behalf, such as a payment or scheduling provider.

You means the person visiting our website or booking our services.

Information We Collect

Personal Data
When you request a quote or book a cleaning, we may collect:

First and last name
Email address
Phone number
Service address (street, city, state, ZIP)
Property details you share to help us quote and clean — home size, areas to focus on, and any access details (such as a gate code or lockbox) that you choose to give us

Usage Data
Usage Data is collected automatically and may include your IP address, browser type and version, the pages you visit, the date, time, and length of your visit, and device information. If you visit on a mobile device, we may also collect your device type and operating system.

Tracking Technologies and Cookies

Our website may use cookies and similar technologies to work properly and understand how visitors use it.

Essential Cookies — required for the website to function and stay secure.
Functionality Cookies — remember choices you make, such as your preferences.

You can disable cookies in your browser settings, though some parts of the website may not work as expected.

How We Use Your Personal Data

To provide quotes and perform your cleaning services
To contact you by phone, text, or email about bookings, reminders, and invoices
To manage your account with us and your recurring cleaning plan
To respond to your questions and requests
To improve our services, checklists, and customer experience
To send occasional offers or updates (you can opt out anytime)

Sharing of Personal Data

We do not sell your personal information. We may share it only:

With Service Providers who help us operate (such as payment processing), and only what they need
Where required by law or a valid legal request
With your consent, for any other purpose

Retention of Personal Data

We keep your personal data only as long as needed to provide your services, meet legal and tax obligations, and resolve any disputes. When it’s no longer needed, we delete it or anonymize it. Some backup copies may remain briefly before deletion.

Transfer of Data

Your information is processed in the United States. If it’s ever handled elsewhere, we take reasonable steps to keep it protected under this policy.

Delete Your Personal Data

You may ask us to access, correct, or delete your personal data at any time by contacting us. We may keep certain records where the law requires it, such as invoices for tax purposes.

Disclosure of Data

We may disclose personal data if required by law or legal process, or where necessary to protect the rights, property, or safety of Fistfullofsudz, our customers, or others.

Security of Data

We take reasonable measures to protect your information from unauthorized access or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

Children’s Privacy

Our services are not directed to anyone under 16, and we do not knowingly collect their data. If you believe a child has provided us personal data, contact us and we’ll delete it.

Links to Other Websites

Our website may link to other sites we don’t operate. We’re not responsible for their content or privacy practices, and we encourage you to review their policies.

Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on this page, and changes apply from the date published.

Questions about this Privacy Policy? Contact Fistfullofsudz:
1226 Elgin Way, Riverdale, GA 30296
Phone: (770) 733-6076
Email: fistfulofsudz@gmail.com